Shipping Policy

Last updated: 2 August 2026

Thank you for shopping with us. We are committed to delivering your order quickly, securely, and at no extra cost.

Shipping Locations

We currently ship to addresses within the United Kingdom only. At this time, we do not offer international shipping.

Free UK Shipping

We are pleased to offer FREE standard shipping on all UK orders, with no minimum purchase required.

Order Processing

• Orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).

• Orders placed on weekends or bank holidays will be processed on the next business day.

• During busy periods, processing times may be slightly longer.

Delivery Times

Once your order has been dispatched, standard delivery typically takes:

• 2–5 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email with your tracking details once your order has been dispatched.

Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us. We will work with the courier to investigate and help resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure your delivery address is accurate before completing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or is believed to be lost in transit, please contact us as soon as possible. We may request photographs of damaged items or packaging to assist with our investigation and to process any replacement or refund where appropriate.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website. We will be happy to assist you.